Oxygen Facial

Cancellation Policy

The Lash Lab – Client Policy To ensure a safe, relaxing, and professional experience for every client, please review our policies before booking your appointment. Booking & Deposits • A deposit is required to secure all appointments. • Deposits are non-refundable but may be transferred to a future appointment when proper notice is given. • Appointments are not confirmed until a deposit has been received. Cancellation & Rescheduling • A minimum of 48 hours’ notice is required for all cancellations or appointment changes. • Cancellations or reschedules made with less than 48 hours’ notice will result in the forfeiture of the deposit. • A new deposit will be required to book another appointment. No-Show Policy • Clients who fail to attend their appointment without notice will be considered a no-show. • No-shows may result in the denial of future appointments. • Repeat no-shows or excessive last-minute cancellations may require full payment at the time of booking. Late Arriva